Common Questions
Troubleshooting and best practices for the Liquid Scanning suite.
1
Why does my QR code scan on Android but not on iPhone?
iPhones are stricter with contrast and image clarity. To resolve this, increase the size of your QR code and ensure high resolution before saving.
2
Can QR codes expire?
Static QR codes: These do NOT expire. The data is hard-coded into the pattern.
Dynamic QR codes: These may expire depending on your provider settings or if the destination link changes.
3
Does color QR code affect scanning?
Yes. Poor contrast colors (like light colors on a light background) significantly reduce scannability. Always aim for a high-contrast ratio.
4
Why does my printed QR code not work?
Scanning failures in print are usually caused by:
- Small size: Hard for cameras to focus.
- Low resolution: Pixels are blurred.
- Glossy paper: Glare prevents the sensor from reading the code.
Still need help?
Our support team is available 24/7 for technical assistance.